How to cancel a service

How to cancel a service

Service cancellations are processed automatically and in order to ensure that the user requesting the cancellation is an authorized user, all cancellation must be request from our billing portal: https://www.frenzyhost.com/secure.

Here are the simple steps needed for cancellation request:

  • login with your billing account at https://www.frenzyhost.com/secure , you can also request a password reset from this page you don't remember your password on https://www.frenzyhost.com/secure/
  • after you logged in click on "Services"->"My services" menu link at the top of the page and you'll see the list of your services
  • click on the button at the right of the service you want to cancel
  • in the top menu you will see the "Management actions"->"Request Cancellation" button
  • briefly describe your reason for cancellation and click on the "Request Cancellation" button

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